Purchase methods and returns policies

The prices on the site are clearly indicated and are exempt from paying VAT, since the company operates on a flat-rate basis pursuant to art. 1, paragraphs 54 to 89, of law 190/2014 and subsequent amendments.

Shipping costs may be added to the prices as displayed on the site.

Method of purchase

To purchase the products, the User must add the selected products to the cart, then he must enter his data for the shipment of the ordered products, accepting these Terms and Conditions and the Privacy Policy of the Site and making the payment within the terms provided therein.

Payment will necessarily be made in a single solution with the methods available on the Site, including payment on delivery, payment via paypal, google pay and shop pay, also by debit or credit card.

If the User chooses payment by credit card, this circumstance is subject to verification that the issuing bank is authorized to make purchases on the web.

The payment procedure is to be considered as a purchase proposal.

The purchase will be considered completed upon receipt of a specific e-mail to the address provided by the User during the purchase phase.

In case of problems with the purchase procedure and/or errors in filling in the data, the User can write to the e-mail address info@omegastrengthobsession.com.

The Company will verify compliance with the procedures referred to in the preceding points and, in the absence of justified reasons, will complete the purchase.

In case of errors in the compilation, the same must be communicated within 24 hours of payment, in order to allow the Company to modify the order according to the correction requests made by the User.

The purchase contracts concluded and perfected will be stored electronically on special devices owned by the Company.

Conditions of sale and use of the Site

The purchase by the User implies the total knowledge and acceptance by the latter of these Terms and Conditions.

There will be no commitment between the User and the Company, and therefore no purchase contract can be considered concluded, in the event that errors or evident and recognizable inaccuracies, such as – by way of example only – errors or inaccuracies relating to the User’s data (including the address indicated for delivery) or relating to the identification and/or selection of the Products and/or related quantities and/or the related price.

Before shipping, the Company reserves the right to verify the correctness of the prices of the Products added to the cart and ordered by the User and, in the event of an error in the prices, reserves the right to cancel the order.

Furthermore, in the event of delivery difficulties at the address indicated for delivery, the User will be advised to make direct contact and find an alternative method of delivery of the Product or to obtain a full refund of the amounts paid.

The User undertakes to check the product or products once received and, in the event of one or more products not conforming to the order placed, the User must inform the Company via the e-mail info@omegastrengthobsession.com within 14 days from the date of receipt of the order.

Shipping of orders

The products will be shipped within a maximum of 3 working days from the date of purchase, with “ordinary” shipping.

For purchases of less than €150.00, shipping costs (Italy) will be added to the prices as displayed on the site.

For purchases over €150.00, shipping costs on Italian territory are included (Italy).

For purchases abroad (excluding Italy) the shipping costs are always to be added to the prices as displayed on the site.

Right of return

The Parties jointly agree on the absence of any right of withdrawal in the event that the User is not a consumer.

The User-consumer can exercise the right of withdrawal within 14 days from the date of purchase by writing to the following e-mail info@omegastrengthobsession.com and communicating the reasons for the return, the method of shipping the product to the address provided by the Company, the details for the payment of the amount to be returned.

The User declares to waive the right of withdrawal with regard to the purchase of tailor-made or clearly personalized products once the payment has been made and production has begun, as governed by art. 59 lett. c of d. lgs. no. 206 of 2005.

The User declares to renounce the right of withdrawal with regard to the purchase of products that risk deteriorating, as governed by art. 59 lett. d of the d. lgs. no. 206 of 2005.

The User declares to waive the right of withdrawal with regard to the purchase of sealed goods that do not lend themselves to being returned for hygienic or health protection reasons and have been opened after delivery, as governed by art. 59 lett. and of the d. lgs. no. 206 of 2005.

In all other cases, in order to exercise the right of withdrawal, the relative communication must be sent before the expiry of the 14-day period from receipt of the product.

In the event that the User has chosen to have the products requested in a single order delivered in several shipments, the deadline for exercising the withdrawal will start with the delivery of the last product.

Within 14 days following the date of communication of the withdrawal, the User must return the product by registered post or with traceable shipping to the address indicated by the Company.

The User bears the shipping costs resulting from the withdrawal.

Once the Product has been received by the Company, the same will proceed with the refund using the payment method chosen by the User at the time of the Order.

Finally, it should be noted that the User does not have the right to withdraw in the following cases:

  • the delivered products have been exposed to abnormal circumstances;
  • the buyer has not used the product in a prudent and careful manner;
  • the purchaser in wearing the clothing purchased, wears the same for periods of time longer than the equivalent of a simple fitting in the dressing room;
  • the occurrence of circumstances not dependent on the Company, such as damage resulting from force majeure or caused by the carrier during transport.
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